Release 2.2.1 has two features worth knowing about. Fallback playlists let you set default content for your screens, so they never go blank when nothing is scheduled. And a new notification system gives you real-time visibility into what is happening across your workspace - screen changes, playlist updates, and more - without refreshing.

Here is what changed.

New features

• Fallback playlists - Screens can now have a fallback playlist that plays automatically during scheduling gaps. Set it once in workspace settings and your screens will always have something to show.
• Real-time notifications - Screen status changes, playlist updates, and other workspace events now stream in as they happen. A new event timeline on the home page gives you browsable history of recent activity.

Improvements

• Unpublish confirmation - Unpublishing a playlist now asks for confirmation first, preventing accidental disruption to live screens.
• Simpler join requests - Accepting or rejecting workspace join requests is now a single step with clear buttons, replacing a confusing multi-step flow.
• Smoother performance - Resolved animation-related slowdowns in screen grid and map views, particularly noticeable on accounts with larger deployments. Returning users should also see faster page loads.

Bug fixes

• Trigger creation - Fixed an issue that prevented new triggers from being created.
• Save and unpublish - The Save and Unpublish action was saving but silently skipping the unpublish step. It now works as expected.

If you have questions about fallback playlists or anything else in this release, reach out to our support team.

Release 2.1.1 covers a lot of ground. The headline is performance: if you manage a large number of screens, the screens page should feel noticeably faster. We have also tightened up playlist publishing, improved the AI assistant, and fixed a number of things that were causing day-to-day friction.

Here is what changed.

Improvements

• Faster screens page - The screens table has been rebuilt for better performance. Accounts with 100+ screens should see a real difference in load and response times.
• Smarter playlist publishing - The publish workflow is more predictable. You now get clear warnings when a publish will not reach any screens, or when saving changes could affect what is currently live.
• AI assistant - Responses are now formatted with rich text, making longer answers easier to read and follow.
• Sign-in - Logging in after entering your code is faster. We also fixed edge cases where the sign-in flow could get stuck or show a blank screen.

Bug fixes

• Playlist targeting - Property-based targeting conditions were not being sent correctly in some cases. This is now fixed.
• Screen status in playlists - Online and offline status now displays correctly when creating or editing playlists.
• General UI fixes - Resolved issues with overlapping menus, inconsistent tooltip behaviour, and dialogs stacking on top of each other.

If you run into anything after updating, or want help with any of these changes, our support team is available.

Fugo is now officially available in the Philips ProStore, making it deployable on Philips professional displays running the Wave platform.

For teams running screens at scale - across offices, warehouses, manufacturing floors, or distributed locations - this provides a more structured way to provision and manage hardware.

Displays are registered centrally, applications are deployed remotely, and updates are managed across the fleet.

No USB installs. No manual device-by-device setup.

What is Philips Wave & ProStore?

Wave is Philips’ cloud-based platform for provisioning and managing professional displays. It’s designed for commercial environments where screens are treated as managed infrastructure rather than standalone devices.

The Philips ProStore is the application marketplace within Wave. It allows approved apps like Fugo to be installed directly onto managed displays, remotely and at scale.

Supported Philips displays

Fugo is supported on Wave-enabled Philips professional lines including:

• Q-Line
• D-Line
• T-Line
• E-Line
• C-Line (model and firmware dependent)

You can view our listing in the Philips ProStore.

Documentation & setup

If you’re exploring Philips hardware, we’ve also published:

• A Philips hardware directory outlining supported display lines
• A Wave installation guide with step-by-step setup instructions

Planning new deployments? Need hardware?

If you’re actively planning new deployments or evaluating display procurement, we’re happy to connect you directly with our partners at Philips Professional Display Solutions (PPDS) to explore Wave-enabled options.

As always, if you want a second opinion on hardware strategy before making a purchase, reach out to sales@fugo.ai ✉️

Update: Bug fixed 7:30 PM CST

The issue has now been resolved.

If you’re still seeing media that won’t load or preview, please remove the affected items, refresh the page, and re-upload or re-add the media.

If the issue persists, try clearing your browser cache or opening Fugo in an incognito/private window.

Reach out to us via the support chat box or support@fugo.ai if you're still experiencing problems.

Thank you for your patience!

Bug detected - 3:00 PM CST

We’re currently investigating a bug where media previews may fail to load in the Media library. This can make newly uploaded files appear unusable, even though the upload itself may have completed.

Our team is actively working on a fix and we’ll update this feed as soon as we have more information.
​
Thanks for your patience!

We’ve introduced a new Planner tab to help you visualize playlist schedules across your screens.

The Planner gives you a calendar- and timeline-based view of when playlists are scheduled to run, making it easier to understand what content is playing, where it’s playing, and how schedules overlap over time.

You can find the it by opening Planner from the navigation sidebar in the CMS:

What you can do with the Planner:

• View all scheduled playlists in one place
• See schedules laid out in calendar or timeline views
• Switch between day, week, and month views (timeline view)
• Distinguish between ongoing playlists and date range playlists
• Filter, group, and sort playlists to focus on specific screens or setups

The Planner is currently in early beta and is designed as a view-only tool. Playlist creation and scheduling are still managed from the Playlists page, and any changes made there will automatically appear in the Planner.

We’re actively gathering feedback as we continue to iterate on this feature. If you have suggestions or questions, get in touch with our support team at support@fugo.ai.

👉 Learn more in our guide: Using the Planner to view playlist schedules

We’ve added a new Table view to the Screens page, designed to make managing larger screen networks faster and more flexible:

Table view replaces the old list view and gives you a structured overview of all your screens in one place.

You can now:

• View screens in a configurable property table instead of tiles
• Show or hide property columns and reorder them to match how you work
• Create your own custom screen properties to add to your view
• Group screens by attributes like status or type to quickly scan your network
• Select multiple screens at once and perform bulk actions more easily

Your table layout is saved automatically, so it stays consistent between sessions.

🏷️ Also new: create screen labels

We’ve also added Labels to the screen settings tab, which let you tag screens with short, reusable markers (for example, by team, location, or purpose):

Labels can be added from an individual screen’s dashboard and are available as a column in Table view, where you can use them to organize and group screens across your account:

🦮 Get more guidance

For deeper walkthrough of the new Table view and the full screen management feature set, you can find it in our Screen management guide.

We’ve refreshed the layout of the Fugo CMS to make navigation clearer, faster, and more spacious. The main navigation has moved into a left-hand sidebar, giving you more room for your screens, playlists, dashboards, and content.

Here’s what’s new:

🔎 Search, account tools & workspace switching moved to the top left

• Your account icon (the green circle) now sits in the top left corner.
• The space switcher (for switching between workspaces) is also located in the top left, right beside your account icon.
• The search bar has moved to the top left as well, making it easier to jump to actions, pages, and support.

🆕 “What’s New” is now found via the search bar

• You can access the What’s New page (the Fugo app changelog) by clicking into the search bar and selecting What’s New under the Support section.

📂 A new collapsible sidebar

• All navigation items (Playlists, Screens, Content, Dashboards, Triggers, etc.) now appear in a vertical sidebar.

• Use the arrow button in the bottom left to collapse or expand the sidebar at any time - helpful when you want maximum workspace for dashboards, playlists, or screen management.

As always, if you want to share feedback, we’re all ears!

We’ve updated our HubSpot trigger feature with AI-powered natural language filters, making it even easier to target exactly when your screens should react to activity in HubSpot.

What are Triggers?

Triggers let your screens respond instantly to key CRM events - like new deals, stage changes, or activity by specific reps - so you can surface wins, momentum, and updates without relying solely on dashboards.

If you already show HubSpot dashboards on your TVs, triggers can add a real-time layer on top.
​

What’s new:

You can now write filter conditions in plain English (e.g., “deals over 50K owned by Sarah D”), and Fugo will interpret them automatically. This makes it easier to create precise rules without digging through field names.

Try it out:

You’ll find HubSpot triggers on the Triggers page in your Fugo account:

👉 Setup guide
​

About the beta:
Because the Trigger feature is still in active development, real-world testing is extremely valuable to us. Anyone who uses triggers during the beta and shares feedback will receive a discount when the feature becomes part of the paid subscription.

As always, if you have questions or run into issues, reach out via chat or support@fugo.ai . We’d love to hear how you're using it!

You can now connect your SAP Analytics Cloud dashboards to Fugo and display them securely on your workplace screens.

The SAP app works the same way as our other dashboard apps (like Tableau and Salesforce), letting you bring live business insights to shared displays without exposing any data or credentials.

If you already have Dashboards enabled in your account, you can follow the setup guide here to try it with SAP → SAP Analytics Cloud Dashboard Setup Guide

If you don’t yet have Dashboards available, the feature — including SAP — is accessible by booking a short demo call with our team. We’ll walk you through what’s needed to set up your dashboards and enable the feature for your account or trial.

👉 Book a demo call

For anyone new to Fugo dashboards, they make it possible to display dashboards or URLs that sit behind a login, so your teams can see live metrics on screens without needing direct access or shared links.

🤔 What are TV dashboards?

Reach out to sales@fugo.ai to talk about hooking up your data sources!

We’ve identified an issue affecting Windows players running version 1.16.0 of the Fugo Player app. These players are no longer able to receive automatic updates due to a certificate mismatch between legacy and current versions.

To ensure continued stability and compatibility, we’ve released a new Windows Player version (v1.22.0) that resolves this problem and includes key improvements.

What you need to do:

If your Windows Player is still on version 1.16.0, please uninstall it and download the latest version from our Windows Player installation guide.

This update restores full auto-update functionality for future releases.