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Product update

Screenshotting workaround for failing Power BI dashboards & reports

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Shared by Fugo • December 02, 2025

If you’ve noticed your Power BI dashboards failing to load or not performing well on your screens lately, you're not alone. Microsoft recently increased browser requirements, meaning some devices with older browsers can’t properly display Power BI dashboards anymore.

To solve this, we've introduced a new screenshotting feature in our Power BI app. It allows Fugo to load your dashboard in a secure Cloud server and display it on your screen as a screenshot, bypassing browser limitations and ensuring your data appears correctly.

Who should use it?

If your device is struggling to load data-heavy dashboards, or if your player uses an outdated browser, the screenshotting feature will help bypass these issues and keep your dashboards visible and up-to-date.

You’ll find a toggle for this feature in your Power BI app settings in Fugo:

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For more detailed instructions, check out our Power BI App Guide.

We hope this helps keep your dashboards running smoothly!

If you need any help getting your Power BI dashboards back up and running, reach out to us in the chat box.